How to buy using TrustPay

Introduction

There are a lot of things you can do with cryptocurrencies. If you are entirely new to this process it can seem tricky and intimidating. The process and the measures that come with it, are needed to make sure that the world of cryptocurrencies is safe and protected. Understanding this process is a vital part and can prevent a lot of frustration. Once you are familiar with blockchain transactions you will notice that participating in the world of cryptocurrency is not that difficult after all.

Your personal wallet

When you buy cryptocurrency on our website, we ask for the coin address of your wallet. Please note that Anycoin Direct is not a wallet provider! Meaning you can not store your coins on our website and you need to set up your own wallet. Every coin has it’s own variety of wallets and we urge you to find the wallet, that is best suited to your needs. For more information regarding our coins and their recommended wallets, check our 'Coins' category.

Buying your cryptocurrencies step-by-step

Want to buy cryptocurrency on Anycoin Direct using TrustPay? Step-by-step, this guide will help you navigate through the process. 

All our available coins can be found here and on the 'Buy order' page.

Step 1: Enter your amount

Once you have selected the coin you would like to buy, you will see the following screen:

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Here you can enter the quantity (amount) of the coins you would like to receive or the amount of euro’s you are willing to spend on buying the cryptocurrency. When you enter the amount of cryptocurrency, or the amount of euro’s, the opposite value will automatically show up adjusted to the current rate. Examples of this are presented in the following two scenario’s:

 

Scenario 1:

You want to buy for an amount of €100, the opposite quantity will automatically update to the current rate. In this case: 0.04272475 Bitcoin.*

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Scenario 2:

You want to buy for an amount of 0,05 bitcoin, the opposite quantity will automatically update to the current price. In this case: €116.98.*

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*Example

Please note, the actual price is updated every thirty seconds. When you enter the amount (in the quantity field) the current price will be calculated automatically.

 

Step 2: Entering the correct coin address (wallet)

This is a very important step when you are planning on buying cryptocurrency. You need to provide your own personal coin address, which is linked to your personal wallet. This unique coin address consists of a combination of letters and numbers. In the ‘buy order’ screen we will ask for this specific coin address (wallet). By entering your personal coin address, the coins will be transferred to your wallet. Always make sure that you do not type, but copy the address!

If you want more information about the coin itself, we advise you to take a look at the ‘info’ section at the bottom of every coin's buy order page. This section is always present for every available coin. It provides information like the coin’s website, advisable wallets and more details in general. For more information regarding our coins and their recommended wallets, check our 'Coins' category.

Coin address warning!

Check and double check, because if the order is successful, the coins will be transferred to the address that you provided. Once the transaction is in the blockchain, the process is irreversible. When you provide us the wrong address, we can not retrieve the coins.

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Step 3: Selecting TrustPay as your payment method

After entering the quantity and your personal coin address, you need to choose TrustPay as your preferred payment method from the available options. Be aware that not all countries support all payment methods. Click on the ‘Which can I use’ button to see an overview of all the countries and their corresponding payment methods.

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Please note, that even if your country supports a certain payment method you also need to check if your bank provides this service.

Step 4: Completing the payment with TrustPay

When you have entered all the required fields and options, you will see an order overview at the bottom of the page. The amount of coins that you see on this page, is the amount of coins that you will receive in your wallet (if everything is entered correctly and the order is successful). When you agree to our terms and conditions (which can be read when you click on the ‘terms and agreements’ link), you can proceed to the final step. Once you have created the order and press the ‘Buy’ button, it is time to pay for the coins. A twenty minute timer will be activated. The payment must be completed before the timer reaches ‘0:00’.

Once you press the ‘Buy’ button, a new page will be displayed. This page will show you all the relevant information that you are going to need for the payment and is divided into three sections.

  1. Blue button: Press this button and a new (TrustPay) page will be opened. Open a separate online bank transfer page, where you must enter the information visible in the TrustPay page. Follow the instructions in this new (online bank transfer) window and complete the payment. 
  2. 'I have paid' and 'Cancel order' buttons: The 'I have paid' button must be clicked in order to process your order. If you want to cancel the order, you need to press the red 'Cancel order' button. 
  3. Order information: This section shows you all the information about the order. The entire order ID, the date and time of creation, the amount of coins you will receive etc. At the bottom of this section you will also see the status of your order.

Once we receive the TrustPay confirmation, we will transfer the coins to the wallet that you provided.

An example of this page is displayed below:

 Trustpay_i_have_paid.png

'I have paid' Button

Once you have completed the payment, you need to press the big, green ‘I have paid’ button. Clicking this button ensures that you will get the cryptocurrency price of that moment and lets us know that you completed the payment. Since TrustPay transactions need a confirmation, we offer you the cryptocurrency price of the exact moment you created the buy order. The 'I have paid' button will lock this price. An important feature in the ever-changing and volatile world of cryptocurrency. When you press this button, you enter an agreement to purchase these coins. The coins are locked, so cancelling the order is not an option. More information regarding this can be found in our terms and agreements.

 

Thank you for using Anycoin Direct! If you still have any questions regarding the 'Buy' process or any question in general, do not hesitate to contact us through live chat (bottom-right on every page of our site), email (support@anycoindirect.eu), support ticket or by giving us a call (+31 (0) 413 747 174)

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