We always transfer the coins to the address that you provide us. Once the transaction is in the blockchain, the process is irreversible even when the transaction is unconfirmed. When you provide us with the wrong address, there is no possible way for us to retrieve the coins. If you have entered the wrong address while the order still has the ‘waiting’ status, please contact our live support immediately. Anycoin Direct is not responsible for any loss or damages caused by an invalid or wrong address.